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Virgin Media Pace Box Error Codes

I installed it and all i have is Error Message LD:20/30 all the time. (used my existing card from the other box) Do I have to subscribe to multi-room in order Ginger Nut View Public Profile Find More Posts by Ginger Nut 01-10-2007, 10:57 #9 Digital Fanantic Posts: n/a Quote: Originally Posted by Ginger Nut When the engineer fails to Some customers do not have their customer account number to hand, so we ask for other details to confirm who you are. I have a 1st Generation STB, only because it still has the Cable & Wireless logo on it...! this contact form

You came back with queries, and I will answer them now. 1. whatever their call is for. I hope you can add these to the long list of other I sent a while ago and have them addressed for me. The time now is 09:15. -- Cable Forum Christmas -- Cable Forum Christmas (New) -- Cable Forum Christmas (Red / Green) -- Cable Forum Mobile Contact Us - Faults Lookup - directory

m. I will never hear from them again). Eitherway, it was pretty crap before but at least allowed for soft reboots as Telewest code which the current VM software is based on was the worst coded of either NTL

I am sorry for any inconvience this has caused you. The Video on demand (VOD) is not unreliable per se, however if your issue still occurs (i.e. It then acted peculiar, it kept going through the numbers like it does when you reboot the system. Saturday and yesterday evening the channels were up and running - they were up and running by 8pm last night.

I would like to advise you of the following. 1. Cycling the box fixes it. Regards, Chris Sent 6/11/2007 Another item for your log, James. http://help.virginmedia.com/system/viewArticle.jsp?uuid=863DDE09-96BE-4E60-9BB1-85721B5F4AC1 Also, please be aware that I continue to live with the new problems which the new STB introduced (missing channels and the 1010 errors - very bad today), as well as

Now, Tony also says not ever to use 119 and the red button to get into ON DEMAND. However, there are problems with everything you've done, which I don't appreciate, and the grinding, depressing breadth and dept of NTL's incompetence leaves me tired and miserable. Copyright 2016 Cable Forum | Hosted On Vultr VPS Servers virginmedia.com Virgin Broadband, TV & Phone Virgin Mobile Virgin Media Business Email My Virgin Media Help You're signed in I went the ON DEMAND route instead, which sometimes works, but got an "On Demand unavailable ...

Hope these help. Got the LOADING dialogue which eventually disappeared. Permalink Gavin Scott8,284 posts since 23 Mar 2001 12 May 2007 7:20pm Des Cartes posted: I'm having similar problems with the On Demand service. I should have considered trying that first, but the error code on the MHEG banner made me think it was a service fault.

If it turns out that this single instruction dramatically improved reliability, then it will be EXTREMELY ANNOYING that no one told me this earlier. weblink All rights reserved About Virgin Media Careers Advertise with us Legal stuff Contact us virginmedia.com Virgin Broadband, TV & Phone Virgin Mobile Virgin Media Business Email My Virgin Media Help You're Why am I having to help you here? 3. Please let me know how well you currently perform against these goals. 5.

got the channels back. That'll get their attention. I hope this clarifies all points raised Kind Regards Susan Bostock Virgin media What? navigate here I didn't get the last email.

Even though my letter clearly said "do not phone me" - she phoned me. Firstly, "query's" is incorrect - you want the plural of "query" - and that's "queries". "Query's" is short for "query is". I will keep you updated with these answers when I get them.

PS: How about a credit of some kind for all this endless drudge I am ploughing through in a vain attempt to help VirginMedia get its act together? 18/11/2007 James, An

The time now is 09:15. -- Digital Spy -- Mobile Forums DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK © 2015 Hearst Magazines UK is the trading name of the Channel 267 disappeared again, but the refresh put it back - who know how long it'll last. I cannot get sky as i am in a listed buiiding and i dont have a ariel good enough for freeview otherwise i would. I would like a record of them on paper. 5.

Visit www.virginmedia.com for more information, and more fun. Clearly if everyone presses option 1 then all the data is useless. In our last email conversation, I was getting your replies almost immediately, so I don/t know whats happened there. his comment is here Doesn't seem to be any logical reason for that.

The company decided that a web format is a) more secure, b) would give us all the information we need to direct a query to the correct dept. This fault is well-known and long-standing. Sue Bostock I have dealt with this. I guess we DO have to listen to initial 1,2,3 menu.

She says that VirginMedia has a plan to get the system fully reliable by the end of this year, and that - when that is accomplished, they'll be looking to put bravo for that virgin! However with regards to your specific fault issues on your STB I have forwarded your account and set top box details to the TV application management team. In general the box is slow to respond to the remote controller.

Even though I explained it to him and gave the following information beforehand and yet he still asked...DOH!! Have we had poor response times in the past? Sometimes a channel will lock up, stutter or drop out for no apparent reason.